Support - Have questions? We have answers.

Our dedicated support team would be happy to help you with any queries or issues you may have. They can be contacted through Chat, Email, as well as your Work Ticket(s). At Neado Designs, it's important to us to make things as convenient for you as possible. There will always be someone available to assist you.

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Frequently Asked Questions

Frequently Asked Questions provides solutions to common questions relating to Neado Designs. For your answers, please check here prior to advancing to the other options.

Q: I am very new to building a website and i am not sure what package is right for me... Can you guys choose for me?

A: Of course :) We have taylored each full website package to work best for certain types of websites. Please open up a ticket with our sales team and tell us a bit about your project and we will let you know which one we think would be best for you.

Q: I would like a full website package but i already have my own hosting, is it possible to waive the monthly fee?

A: Our managed hosting, site monitoring, website support and domain service is optional and you can opt out any time by opening a ticket with our support team.

Q: Can I remove the Neado Designs trademark text from the footer of my web design?

A: The removal of the small linked logo image to Neado Designs is subject to a onetime fee, at the discretion of Neado Designs.